Last Updated: May 3, 2025
At Zen Trader EA, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, protect, and share your information when you visit our website or use our services.
1. Information We Collect
We collect information you voluntarily provide such as:
- Name, email address, and billing information
- MetaTrader account details (for EA license binding)
- Any communications via contact forms or support
We may also collect technical data such as:
- IP address, browser type, and device info
- Usage patterns via cookies or analytics tools
2. How We Use Your Information
We use the data we collect to:
- Process purchases and deliver products
- Provide technical support and updates
- Improve our website, marketing, and services
- Prevent fraud and unauthorized use of our products
3. Cookies
We use cookies to:
- Remember user preferences
- Track site usage via Google Analytics
- Enhance performance and security
You can disable cookies through your browser settings, but some features may not work correctly.
4. Data Sharing
We do not sell, rent, or trade your personal data. We only share data with:
- Payment processors (like PayPal or Stripe)
- Web hosting or analytics providers (under strict privacy terms)
- Law enforcement, if legally required
5. Security
We implement industry-standard security protocols to protect your data, including SSL encryption and secure servers. However, no online service is 100% secure.
6. Your Rights
You have the right to:
- Request access to your data
- Ask for correction or deletion
- Withdraw consent to marketing at any time
To request changes, please contact us at support@zentraderea.com.
7. Updates to this Policy
We may update this policy from time to time. Changes will be posted on this page with a revised date.